Terms of service

Terms of Service

Effective Date: May 2, 2025

These Terms and Conditions ("Terms") govern your use of the website www.sweetsbysteez.com ("Website") and the services offered by Sweets by Steez LLC ("we," "our," or "us"). By accessing or using this Website, you agree to comply with and be bound by these Terms.

1. Ordering Products

  • By placing an order, you agree to provide accurate and complete information.

  • All orders are subject to availability and confirmation of order details, including pricing and delivery timelines.

  • Prices are subject to change without notice. However, confirmed orders will honor the pricing in effect at the time of purchase.

2. Payment

  • Payment must be completed via the accepted methods provided at checkout.

  • You are responsible for ensuring your payment information is accurate. If your payment fails or is not processed, the order may be canceled.

3. Delivery and Shipping

  • Delivery options are provided during checkout or outlined on our Website.

  • Shipping charges may apply. Delivery times depend on your location and selected delivery method.

  • We are not liable for delivery delays caused by external factors such as inclement weather, courier issues, or incorrect address information.

4. Cancellations and Refunds

  • Orders for baked goods may be canceled or modified within 24 hours of placing the order. After this window, changes or cancellations are not guaranteed.

  • Refunds for baked goods are issued at our sole discretion and are reviewed on a case-by-case basis.

5. Cake & Sip Experiences

  • All bookings for Cake + Sip experiences are strictly non-refundable and non-transferable. This includes, but is not limited to, cancellations due to personal scheduling conflicts, transportation issues, illness, or no-shows.

  • Once payment is submitted, your booking is considered final. We do not offer refunds, credits, or reschedules under any circumstances.

  • It is your responsibility to ensure your availability before booking. By submitting payment, you acknowledge and accept these terms in full.

6. Intellectual Property

  • All content on this Website—including text, logos, graphics, and designs—is the intellectual property of Sweets by Steez LLC and protected by copyright and trademark laws.

  • You may not reproduce, distribute, or modify any content without our prior written permission.

7. Limitation of Liability

  • Sweets by Steez LLC is not liable for any indirect, incidental, or consequential damages arising from your use of our Website, products, or services.

  • Our total liability for any claim shall not exceed the amount you paid for the product or service in question.

8. Privacy and Data Protection

  • Your use of this Website is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.

9. Changes to These Terms

  • We reserve the right to update or modify these Terms at any time. Changes will be effective once posted on this page with the updated Effective Date.

10. Governing Law

These Terms are governed by the laws of the State of New York. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in New York, NY.

11. Marketing Communications

By providing your email address through our Website, placing an order, or attending an event, you agree to receive promotional emails, newsletters, and updates from Sweets by Steez LLC.
You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
We do not sell or share your personal information with third parties for marketing purposes.

12. Contact Us

For questions or concerns about these Terms, please contact:
 sweets@sweetsbysteez.com